Saturday, January 25, 2020

Effectiveness of the World Cup Campaign on Lafarge Concreto

Effectiveness of the World Cup Campaign on Lafarge Concreto Executive Summary Primarily the study aims to give the reader an insight into the Indian Cement industry. The project aims to profile and understand the effectiveness of the World Cup campaign of Lafarge Concreto cement. The first phase will be to know the competitors of different brand of PSC cement in eastern India and analysis of their promotion by secondary research. The second phase will be the analysis of the World Cup promotional activities of different brands with celebrities. And then the analysis of the World Cup campaign of Lafarge Concreto with Dhoni is to be done. The third phase will be the comparison of the World Cup campaign of different brands/product with Lafarge Concretos World Cup campaign that will lead to some new findings which will help to formulate new ideas. The fourth phase is to know the effectiveness of the World Cup campaign of Lafarge with Dhoni with the help of a survey i.e. how customers are associating Dhoni as a brand ambassador of Lafarge Concreto, and their feedback about the product, the survey will include meeting dealers and the customers with questionnaire. The final phase will be the analysis of the survey, based on the suggestions and feedback from the customers, ideas will be formulated to improve the promotion which will help to create a strategy that will stay for longer time in future. A Stint at an Advertising Agency- Ogilvy An advertisement agency is a service provider. It provides services to its clients. The primary service of an ad agency is to create a goal oriented and effective advertisement and promotional campaign which aim at putting across the message of the company positively in the eyes of its target audience. In the face of stiff competition every company wants to have an edge over its competitors. Advertising agencies therefore also do the work of research for their clients. This helps the company to take informed decisions and the advertising agencies to create advertisements which break through the clutter and are attention grabbing, persuasive and unique. The main functions of an advertising agency are: Understanding the company, its products and target audience Doing research for better understanding Planning an advertising campaign Making strategies Creating the advertisement and other promotional campaign Measuring success of the campaign About Ogilvy Ogilvy Matheris an international advertising ,marketing and public relations agency based i nManhattan and owned by the WPP Group. The company operates 497 offices in 125 countries. It was founded in the year 1948 by David Ogilvy as â€Å"Hewitt, Ogilvy, Benson, Mather in Manhattan. Rochelle Lazarus is the chairman andMiles Young is the CEO. Ogilvy opened its first agency in India in the year 1928. It was the first advertising agency in India. Ogilvy has launched many advertisements which have been very successful in all these years. The company in India operates with offices located in all the major cities. Piyush Pandey is the Executive Chairman and the Creative Director at Ogilvy Mather, South Asia. OGILVY OFFICES IN INDIA The focus areas include advertising, direct marketing, public relations and activation. Ogilvy Activation includes services in the non-traditional area of advertising Ogilvy Landscapes, Ogilvy Outreach, Ogilvy Live and Ogilvy Signscapes which together with the focused services consolidate offerings to clients. OM India is OM Internationals fifth largest operation in terms of profits, with the US ranking first and European nations occupying the other three positions. It is ranked Indias number one agency by Brand Equity survey on leadership, creative ability, investment in employees, client servicing, most influential people and great creative directors. Awards Recognitions OM has bagged several awards for print advertisements, TV ads and case study presentations. OM was awarded the Grand Effie Gold and Gold for service on Hutch, a campaign that won awards at the Abbies too; Gold Effiefor corporate advertising for the Cadbury Crisis Management. OM bagged three Bronze Lions at the Cannes Festival 2004 for two Public Health Safety campaigns for Hutch and one for Concern India Foundation; a Gold two Silvers at the Emvies, 1st Runner Up for Asias ‘Office of the Year 2004 by Media magazine, an award that spans 360 degree communication and HR. From Silver Pencil to Asian Brand Marketing Effectiveness awards for campaigns that include Advertising, PR, CSR, Interactive and Direct Marketing, OM has received recognition for its stature as Indias No. 1 communications agency. OM Mumbai was ranked 8th hottest shop in Asia by Campaign Brief Asia in 2002. Every business unit in OM has received recognition in the domestic and overseas markets. Ogilvy won three Gold, five Silver and five Bronze stacking up to 120 Points that won Ogilvy the title of EFFIE Agency of the Year 2009. Vodafone won EFFIE Client of the year in 2009.Ogilvy Kolkata won the Agency of the year in 2010 at Annual Calcutta Advertising Club awards for creative excellence. Ogilvy Kolkata won many award in ABBY awards in the year 2010. The categories in which OM Kolkata won metals are 5 silvers for the Lafarge and Concreto campaigns (category: Home/ dà ©cor/ lifestyle), 4 silvers for the Kolkata TV print campaign (category: Media), 1 Gold for Childrens Little Theatre radio spot (category Radio, services). List of Clients Vodafone Kolkata Circle Vodafone Rest of West Bengal Vodafone Orissa circle Vodafone Bihar circle Lafarge Concreto Lafarge Duragaurd Tata Steel Star Jalsa Coal India Aque Duct PVC pipes Tea board of India Organizatonal Structure of Ogilvy Operational Flow at Ogilvy At Ogilvy, the client servicing executives prepare and pitch a new product or service to a client. It is very important that the pitch is well structured, client centric and adds value to the company. Once the client appoints the advertising agency then the budgets are negotiated. For every new campaign the client briefs the client servicing executives about their requirements. The client servicing executives studies the brief in details and figures out the core need behind the requirement. According to the requirement there is negotiation with the client about the estimated amount which the client will be billed for the campaign. On the basis of the clients requirement and the detailed research by the executive, brief is given to the creative department about the campaign. After understanding the brief the creative department reverts back with the idea for the campaign. If the idea matches with the clients brief, the client servicing executive asks the creative department to proceed forward. The executives interact regularly with the client through emails and phone calls. After a lot of interaction with the client and the executives, the creative department prepares required creative as per the idea which was finalized. The client servicing executives gets an approval for the creative from the clients. After the executive finalizes the requirement all the creative which are finalized for the campaign are given to the studio operators. The studio operators do the adaptation of the creative in terms of different size requirement, change in the copy etc. They also make sure that all the mandatory guidelines given by the brands are incorporated in the promotional material. The studio operators do a lot of adaptations according to the region in which the campaign is to be released. This may require using the copy of the advertisement in various languages this is done by the translators. The translator translates the copy according to the local language. The final layouts are shared with the client for their approval, in form of JPEGs. The client reverts back and changes if any are made by the studio operators. Then the final advertisement is released for printing. Apart from the print ad client may require radio advertisements, television commercial, audio visual or any other innovative material for promotions. The client servicing interacts with the respective vendors and gets the work done. Introduction Indian Cement Industry An Overview Indian cement industry dates back to 1914 first unit was set-up at Porbandar, with a capacity of 1000 tones. [2] India manufactures 251.2 Million Tones of cement per year. Indias per capita cement consumption is only 156 kilograms against Chinas 600 kilograms. [4] Cement sales primarily through a distribution channel. Ready mix concrete a relatively nascent market in India. Installed Capacity Indian Cement industry is comprised of 148 large cement plants with around 46 member companies. The installed capacity of these large cement plants is estimated to be 219.17 million tones during 2009-10 (as on March 2009).There are 95 large cement plants with capacity of million tones and above and around 1, 40,000 manpower is employed under these plants (one MnT cement generates downstream employment to 50,000 persons). Also, there are 365 mini and white cement plants with an installed capacity of 11.10 million tones (P). [3] Statistics Cement Production Despatches (P) Source: Cement Manufacturers Association Cement production during April to January 2010-11 was 136.51 million tones as compared to 130.85 million tones during the same period for the year 2009-10. Despatches were estimated at 135.56 million tones during April to January 2010-11 whereas during the same period for the year 2009-10, it stood at 130.09 million tones. [3] Cement sector is characterized by the following Units concentrated near raw material sources or markets Power intensive High freight costs Small value chain Regional variation and volatility in prices and margins High debt levels Regional distribution of demand Seasonality of demand and cyclicality of the industry High entry barriers Consumer Demographics Buying Patterns of Indian Consumers The per capita consumption of cement in India is very low, as compared with the developed economies and the overall world average per capita cement consumption. The per capita consumption of cement in India is even less than that in Africa, a relatively underdeveloped continent. Over the past decade, the per capita cement consumption of cement has increased in most states, except Chandigarh, where it has declined by 7 %. Mechanics of Distribution Channels of Sector Companies invariably hire carrying forwarding agents or transport cements to own or government warehouses either via roadway or railways. Incase of exports, cement reaches the nearest port via roadways or railways and is then transferred to the importing country. Domestically, from warehouses the cement is transported to the dealers/distributors and in turn to sub dealers who finally sell it to the end users. There may or may not be physical ownership of goods. In the second case, dealers and sub dealers take order from buyers and place it to the companies, co ordinate and monitor the timely dispatch of said orders, transportation of goods and final delivery. Distributor network in cement industry is highly dominating and companies are compelled to hire as they do not really have that rapport and touch with the end consumer of their product. Apart, from this, the distributors have storage facilities as well which help control well in the entire supply chain as they are the ones who bring orders and therefore are directly responsible for the business that a manufacturer would do. Demand drivers Infrastructure construction sector the major demand drivers. Some demand determinants Economic growth Industrial activity Real estate business Construction activity Investments in the core sector Factors and causes behind the successful flourishing of the cement industries in India Technological change: The government and the industries are upgrading the quality and the technology that are used in the process of production. New investment are in process that are sure to make a change in whole processing and the output of cement There are host of companies are merging together to make their capacity and the produce big and this would lead to a greater development in the cement production. The real estate market is much optimistic and hence this helps in the growth and the enhancement in the field of cement production and investments. Companies and the investors are spending more on the infrastructure of this sector. Various national programs are taken in like National Rural Employment Guarantee, Urban Renewal Mission (JNNURM) and Indira Aawas Yojana. Different Types of Cement There are different varieties of cement based on different compositions according to specific end uses, namely Ordinary Portland Cement, Portland Pozolona Cement, Portland Blast Furnace Slag Cement, White Cement and Specialized Cement. The basic difference lies in the percentage of clinker used. [5] 1. Ordinary Portland cement (OPC): OPC, popularly known as grey cement Clinker 95% Gypsum 5% Other materials White cement is a variation of OPC and is used for decorative purposes like rendering of walls, flooring etc. It contains a very low proportion of iron oxide. The applications are cover dry-lean mixes, general-purpose ready-mixes, and even high strength pre-cast and pre-stressed concrete. 2. Portland Pozolona Cement (PPC): Portland pozzolana cement is Ordinary Portland Cement blended with pozzolanic materials (power-station fly ash, burnt clays, ash from burnt plant material or Siliceous earths), either together or separately. Portland clinker is ground with Gypsum and Pozzolanic materials which, though they do not have cementing properties in themselves, combine chemically with Portland cement in the presence of water to form extra strong cementing material which resists wet cracking, thermal cracking and has a high degree of cohesion and workability in concrete. Clinker 80% Pozzolana 15% Gypsum 5% It is cheaply manufactured because it uses fly ash/burnt clay/coal waste as the main ingredient. It has a lower heat of hydration, which helps in preventing cracks. 3. Portland Blast Furnace Slag Cement (PBFSC): Portland blast-furnace slag cement contains up to 70 per cent of finely ground, granulated blast-furnace slag, a nonmetallic product consisting essentially of Silicates and Aluminum-silicates of Calcium. Slag brings with it the advantage of the energy invested in the slag making. Grinding slag for cement replacement takes only 25 per cent of the energy needed to manufacture Portland cement. Using slag cement to replace a portion of Portland cement in a concrete mixture is a useful method to make concrete better and more consistent. Portland blast-furnace slag cement has a lighter color, better concrete workability, easier finish ability, higher compressive and flexural strength, lower permeability, improved resistance to aggressive chemicals and more consistent plastic and hardened consistency. It has a heat of hydration even lower than PPC and is generally used in construction of dams and similar massive constructions. Clinker 45% Blast furnace slag 50% Gypsum 5% 4. White Cement: White Portland cement has essentially the same properties as gray cement, except for color, which is a very important quality control issue in the industry. It is manufactured using fuel oil (instead of coal) and with iron oxide content below 0.4% to ensure whiteness. Special cooling technique is used. It is used to enhance aesthetic value, in tiles and for flooring. White cement is much more expensive than grey cement. 5. Specialized Cement: Oil Well Cement: is made from clinker with special additives to prevent any porosity. Rapid Hardening Portland cement: It is similar to OPC, except that it is ground much finer, so that on casting, the compressible strength increases rapidly. 5 Source. www.acclimited.com Major players in cement industry 1) Associated Cement Companies Ltd (ACC) ACC Limited is Indias foremost cement manufacturer with a countrywide network of factories and marketing offices. Established in 1936, ACC has been a pioneer and trend-setter in cement and concrete technology.[5] ACC manufactures the following types of cement, in addition to which, it provides Bulk Cement and Ready Mix Concrete. Ordinary Portland Cements: 43 Grade Cement (OPC 43 Grade), 53 Grade Cement Blended Cements: Fly-ash based Portland Pozzolana Cement, Portland Slag Cement Table No.1- ACC plants 2) Birla Corp Table No.2- Birla cement plants 3) UltraTech UltraTech Cement Limited has an annual capacity of 52 million tones. It manufactures and markets Ordinary Portland Cement, Portland Blast Furnace Slag Cement and Portland Pozzalana Cement. It also manufactures ready mix concrete (RMC). The company has 11 integrated plants, one white cement plant, one clinkerisation plant in UAE, 15 grinding units 11 in India, 2 in UAE, one in Bahrain and Bangladesh each and five terminals — four in India and one in Sri Lanka. UltraTech Cement is the countrys largest exporter of cement clinker. The export markets span countries around the Indian Ocean, Africa, Europe and the Middle East. UltraTechs subsidiaries are Dakshin Cements Limited, Harish Cements Limited, UltraTech Ceylinco (P) Limited and UltraTech Cement Middle East Investments Limited. [11] Table No.3- Ultratech cement plants The company has an annual capacity of 48.8 million tonnes, and manufactures and markets ordinary portland cement, portland blast furnace slag cement and portland pozzalana cement. 4) Ambuja Cements Ltd Ambuja Cements Ltd. (ACL) is one of the leading cement manufacturing companies in India. The Company, initially called Gujarat Ambuja Cements Ltd., was founded in 1983. The Company commenced cement production in 1986. The global cement major Holcim acquired management control of ACL in 2006. Holcim today holds little over 46% equity in ACL. The Company is currently known as Ambuja Cements Ltd. ACL has grown dynamically over the past decade. Its current cement capacity is about 25 million tones. The Company has five integrated cement manufacturing plants and eight cement grinding units across the country. ACL enjoys a reputation of being one of the most efficient cement manufacturers in the world. Its environment protection measures are on par with the finest in the country. It is one of the most profitable and innovative cement companies in India. [9] Table No.4- Ambuja cement plants 5) Jaiprakash Associates Limited Jaypee group is the 3rd largest cement producer in the country. The groups cement facilities are located in the Satna Cluster (U.P), which has one of the highest cement production growth rates in India. The group produces special blend of Portland Pozzolana Cement under the brand name ‘Jaypee Cement (PPC). Its Cement Division currently operates modern, computerized process control cement plants with an aggregate capacity of 21.30 MnTPA. The company is in the midst of capacity expansion of its cement business in Northern, Southern, Central, Eastern and Western parts of the country and is slated to be 37.55 MnTPA by FY12 (expected) with Captive Thermal Power Plants totaling 702MW.[7] Table No.5- Jaypee cement plants 6) Binani Cement Binani Cement Limited is the flagship subsidiary of Binani Industries Limited (BIL), representing the Braj Binani Group. The cement business started operations in 1997, in Sirohi District, Rajasthan. The Companys product portfolio includes Ordinary Portland Cement, Pozzolona Portland Cement and Ground Granulated Blast furnace Slag (GGBFS). [10] Binani Cement Ltd. produces cement of two grades: Grade 43 Grade 53 PPC (Portland Pozzolana Cement) The Binani Cement Plant is in Pindwara, District Sirohi, Rajasthan 2Source. http://www.ibef.org/industry/cement.aspx 3Source.http://www.indiainbusiness.nic.in/industry-infrastructure/industrial-sectors/Cement.htm 4Source. http://www.reportlinker.com/p0243979/Industry-Analysis-Cement.html About Lafarge Cement Lafarge is the leader in building materials; with a turnover of $15.88 billion in 2009. It has been in operation since way back in history in 1833; when it started as a limestone mining company. But as far as the Indian market goes, Lafarge actually began operations in 1999. And then began a slew of expansion plans in the Indian market; combined with a number of insightful, and at times, path breaking marketing initiatives. Lafarge currently has three cement plants in India: two integrated plants in the state of Chhattisgarh and a grinding station in Jharkhand. Total cement production capacity of Lafarge in the Indian market currently stands at around 5.5 million tons. Lafarge India produces different types of cements like Portland Slag Cement, Portland Pozzolana Cement. The company is a leading cement player in Eastern India. Its brands Lafarge Cement and Lafarge Concreto Cement enjoy high brand equity here and are amongst the highest priced brands. Lafarge is committed to the India n market and has firm plans to expand its capacity in India. Lafarge enjoys high brand equity through its different brands; Lafarge Concreto, Lafarge Duragard and Lafarge Cement Lafarge Concreto Lafarge Concreto has been launched by Lafarge to meet the need of homebuilders in India for truly premium all-purpose cement. Concreto was developed in Lafarges state-of-the art laboratories, which are extensively networked with its Central Research Institute in France. The company has leveraged its combined know-how of more than 170 years and its experience across 75 countries to develop this unique product. Concreto is a specially engineered, premium quality ‘all purpose cement. It can be used for varied applications like roofing, foundations, beams, columns, plastering and brickwork. It is specially formulated to provide a denser concrete mix than normal cements. Concreto is characterized by: High ultimate strength due to the addition of highly reactive silica containing more than 95% glass content. Enhanced durability due to optimum pore refinement and consequently denser concrete matrix this improves the impermeability of the concrete. Exceptionally high resistance to chemical attack (sulphates and acids). Protects reinforcement from corrosion. Reduction of structural cracks due to lower heat of hydration than ordinary cements. Low heat of hydration and higher resistance against alkali-reactive aggregates. Cement Plants Lafarge currently hasfour cement plants in India: two integrated plants in the state of Chhattisgarh,onegrinding station each in Jharkhand West Bengal. Total cement production capacity of Lafarge in the Indian market currently stands at around 6.5 million tons. Table No.6- Lafarge cement plants Segmentation Cement is a bulk commodity so the industry is mainly product based. Segmentation is based on its various products i.e. Portland pozzolona cement, quick hardening cement and ready mix cement. Business to business (B2B) Cement industry deals with real estate, construction companies and other institution. For example Real estate sector Business to consumer (B2C) Cement industry deals with individual customers. For example Individual home builders Industry focuses on relationship approach, so as to build and maintain trust centered relationship. The cement Industry is mostly done through mass marketing, as it doesnt have any customized product for any specific group of customers. Marketing Mix The 4 Ps of marketing mix comprises of: Product Place Price Promotion Figure No.2 Marketing Mix 1) Product Cement industry has various ranges of products. For example: 2 Effectiveness of the World Cup Campaign on Lafarge Concreto Effectiveness of the World Cup Campaign on Lafarge Concreto Executive Summary Primarily the study aims to give the reader an insight into the Indian Cement industry. The project aims to profile and understand the effectiveness of the World Cup campaign of Lafarge Concreto cement. The first phase will be to know the competitors of different brand of PSC cement in eastern India and analysis of their promotion by secondary research. The second phase will be the analysis of the World Cup promotional activities of different brands with celebrities. And then the analysis of the World Cup campaign of Lafarge Concreto with Dhoni is to be done. The third phase will be the comparison of the World Cup campaign of different brands/product with Lafarge Concretos World Cup campaign that will lead to some new findings which will help to formulate new ideas. The fourth phase is to know the effectiveness of the World Cup campaign of Lafarge with Dhoni with the help of a survey i.e. how customers are associating Dhoni as a brand ambassador of Lafarge Concreto, and their feedback about the product, the survey will include meeting dealers and the customers with questionnaire. The final phase will be the analysis of the survey, based on the suggestions and feedback from the customers, ideas will be formulated to improve the promotion which will help to create a strategy that will stay for longer time in future. A Stint at an Advertising Agency- Ogilvy An advertisement agency is a service provider. It provides services to its clients. The primary service of an ad agency is to create a goal oriented and effective advertisement and promotional campaign which aim at putting across the message of the company positively in the eyes of its target audience. In the face of stiff competition every company wants to have an edge over its competitors. Advertising agencies therefore also do the work of research for their clients. This helps the company to take informed decisions and the advertising agencies to create advertisements which break through the clutter and are attention grabbing, persuasive and unique. The main functions of an advertising agency are: Understanding the company, its products and target audience Doing research for better understanding Planning an advertising campaign Making strategies Creating the advertisement and other promotional campaign Measuring success of the campaign About Ogilvy Ogilvy Matheris an international advertising ,marketing and public relations agency based i nManhattan and owned by the WPP Group. The company operates 497 offices in 125 countries. It was founded in the year 1948 by David Ogilvy as â€Å"Hewitt, Ogilvy, Benson, Mather in Manhattan. Rochelle Lazarus is the chairman andMiles Young is the CEO. Ogilvy opened its first agency in India in the year 1928. It was the first advertising agency in India. Ogilvy has launched many advertisements which have been very successful in all these years. The company in India operates with offices located in all the major cities. Piyush Pandey is the Executive Chairman and the Creative Director at Ogilvy Mather, South Asia. OGILVY OFFICES IN INDIA The focus areas include advertising, direct marketing, public relations and activation. Ogilvy Activation includes services in the non-traditional area of advertising Ogilvy Landscapes, Ogilvy Outreach, Ogilvy Live and Ogilvy Signscapes which together with the focused services consolidate offerings to clients. OM India is OM Internationals fifth largest operation in terms of profits, with the US ranking first and European nations occupying the other three positions. It is ranked Indias number one agency by Brand Equity survey on leadership, creative ability, investment in employees, client servicing, most influential people and great creative directors. Awards Recognitions OM has bagged several awards for print advertisements, TV ads and case study presentations. OM was awarded the Grand Effie Gold and Gold for service on Hutch, a campaign that won awards at the Abbies too; Gold Effiefor corporate advertising for the Cadbury Crisis Management. OM bagged three Bronze Lions at the Cannes Festival 2004 for two Public Health Safety campaigns for Hutch and one for Concern India Foundation; a Gold two Silvers at the Emvies, 1st Runner Up for Asias ‘Office of the Year 2004 by Media magazine, an award that spans 360 degree communication and HR. From Silver Pencil to Asian Brand Marketing Effectiveness awards for campaigns that include Advertising, PR, CSR, Interactive and Direct Marketing, OM has received recognition for its stature as Indias No. 1 communications agency. OM Mumbai was ranked 8th hottest shop in Asia by Campaign Brief Asia in 2002. Every business unit in OM has received recognition in the domestic and overseas markets. Ogilvy won three Gold, five Silver and five Bronze stacking up to 120 Points that won Ogilvy the title of EFFIE Agency of the Year 2009. Vodafone won EFFIE Client of the year in 2009.Ogilvy Kolkata won the Agency of the year in 2010 at Annual Calcutta Advertising Club awards for creative excellence. Ogilvy Kolkata won many award in ABBY awards in the year 2010. The categories in which OM Kolkata won metals are 5 silvers for the Lafarge and Concreto campaigns (category: Home/ dà ©cor/ lifestyle), 4 silvers for the Kolkata TV print campaign (category: Media), 1 Gold for Childrens Little Theatre radio spot (category Radio, services). List of Clients Vodafone Kolkata Circle Vodafone Rest of West Bengal Vodafone Orissa circle Vodafone Bihar circle Lafarge Concreto Lafarge Duragaurd Tata Steel Star Jalsa Coal India Aque Duct PVC pipes Tea board of India Organizatonal Structure of Ogilvy Operational Flow at Ogilvy At Ogilvy, the client servicing executives prepare and pitch a new product or service to a client. It is very important that the pitch is well structured, client centric and adds value to the company. Once the client appoints the advertising agency then the budgets are negotiated. For every new campaign the client briefs the client servicing executives about their requirements. The client servicing executives studies the brief in details and figures out the core need behind the requirement. According to the requirement there is negotiation with the client about the estimated amount which the client will be billed for the campaign. On the basis of the clients requirement and the detailed research by the executive, brief is given to the creative department about the campaign. After understanding the brief the creative department reverts back with the idea for the campaign. If the idea matches with the clients brief, the client servicing executive asks the creative department to proceed forward. The executives interact regularly with the client through emails and phone calls. After a lot of interaction with the client and the executives, the creative department prepares required creative as per the idea which was finalized. The client servicing executives gets an approval for the creative from the clients. After the executive finalizes the requirement all the creative which are finalized for the campaign are given to the studio operators. The studio operators do the adaptation of the creative in terms of different size requirement, change in the copy etc. They also make sure that all the mandatory guidelines given by the brands are incorporated in the promotional material. The studio operators do a lot of adaptations according to the region in which the campaign is to be released. This may require using the copy of the advertisement in various languages this is done by the translators. The translator translates the copy according to the local language. The final layouts are shared with the client for their approval, in form of JPEGs. The client reverts back and changes if any are made by the studio operators. Then the final advertisement is released for printing. Apart from the print ad client may require radio advertisements, television commercial, audio visual or any other innovative material for promotions. The client servicing interacts with the respective vendors and gets the work done. Introduction Indian Cement Industry An Overview Indian cement industry dates back to 1914 first unit was set-up at Porbandar, with a capacity of 1000 tones. [2] India manufactures 251.2 Million Tones of cement per year. Indias per capita cement consumption is only 156 kilograms against Chinas 600 kilograms. [4] Cement sales primarily through a distribution channel. Ready mix concrete a relatively nascent market in India. Installed Capacity Indian Cement industry is comprised of 148 large cement plants with around 46 member companies. The installed capacity of these large cement plants is estimated to be 219.17 million tones during 2009-10 (as on March 2009).There are 95 large cement plants with capacity of million tones and above and around 1, 40,000 manpower is employed under these plants (one MnT cement generates downstream employment to 50,000 persons). Also, there are 365 mini and white cement plants with an installed capacity of 11.10 million tones (P). [3] Statistics Cement Production Despatches (P) Source: Cement Manufacturers Association Cement production during April to January 2010-11 was 136.51 million tones as compared to 130.85 million tones during the same period for the year 2009-10. Despatches were estimated at 135.56 million tones during April to January 2010-11 whereas during the same period for the year 2009-10, it stood at 130.09 million tones. [3] Cement sector is characterized by the following Units concentrated near raw material sources or markets Power intensive High freight costs Small value chain Regional variation and volatility in prices and margins High debt levels Regional distribution of demand Seasonality of demand and cyclicality of the industry High entry barriers Consumer Demographics Buying Patterns of Indian Consumers The per capita consumption of cement in India is very low, as compared with the developed economies and the overall world average per capita cement consumption. The per capita consumption of cement in India is even less than that in Africa, a relatively underdeveloped continent. Over the past decade, the per capita cement consumption of cement has increased in most states, except Chandigarh, where it has declined by 7 %. Mechanics of Distribution Channels of Sector Companies invariably hire carrying forwarding agents or transport cements to own or government warehouses either via roadway or railways. Incase of exports, cement reaches the nearest port via roadways or railways and is then transferred to the importing country. Domestically, from warehouses the cement is transported to the dealers/distributors and in turn to sub dealers who finally sell it to the end users. There may or may not be physical ownership of goods. In the second case, dealers and sub dealers take order from buyers and place it to the companies, co ordinate and monitor the timely dispatch of said orders, transportation of goods and final delivery. Distributor network in cement industry is highly dominating and companies are compelled to hire as they do not really have that rapport and touch with the end consumer of their product. Apart, from this, the distributors have storage facilities as well which help control well in the entire supply chain as they are the ones who bring orders and therefore are directly responsible for the business that a manufacturer would do. Demand drivers Infrastructure construction sector the major demand drivers. Some demand determinants Economic growth Industrial activity Real estate business Construction activity Investments in the core sector Factors and causes behind the successful flourishing of the cement industries in India Technological change: The government and the industries are upgrading the quality and the technology that are used in the process of production. New investment are in process that are sure to make a change in whole processing and the output of cement There are host of companies are merging together to make their capacity and the produce big and this would lead to a greater development in the cement production. The real estate market is much optimistic and hence this helps in the growth and the enhancement in the field of cement production and investments. Companies and the investors are spending more on the infrastructure of this sector. Various national programs are taken in like National Rural Employment Guarantee, Urban Renewal Mission (JNNURM) and Indira Aawas Yojana. Different Types of Cement There are different varieties of cement based on different compositions according to specific end uses, namely Ordinary Portland Cement, Portland Pozolona Cement, Portland Blast Furnace Slag Cement, White Cement and Specialized Cement. The basic difference lies in the percentage of clinker used. [5] 1. Ordinary Portland cement (OPC): OPC, popularly known as grey cement Clinker 95% Gypsum 5% Other materials White cement is a variation of OPC and is used for decorative purposes like rendering of walls, flooring etc. It contains a very low proportion of iron oxide. The applications are cover dry-lean mixes, general-purpose ready-mixes, and even high strength pre-cast and pre-stressed concrete. 2. Portland Pozolona Cement (PPC): Portland pozzolana cement is Ordinary Portland Cement blended with pozzolanic materials (power-station fly ash, burnt clays, ash from burnt plant material or Siliceous earths), either together or separately. Portland clinker is ground with Gypsum and Pozzolanic materials which, though they do not have cementing properties in themselves, combine chemically with Portland cement in the presence of water to form extra strong cementing material which resists wet cracking, thermal cracking and has a high degree of cohesion and workability in concrete. Clinker 80% Pozzolana 15% Gypsum 5% It is cheaply manufactured because it uses fly ash/burnt clay/coal waste as the main ingredient. It has a lower heat of hydration, which helps in preventing cracks. 3. Portland Blast Furnace Slag Cement (PBFSC): Portland blast-furnace slag cement contains up to 70 per cent of finely ground, granulated blast-furnace slag, a nonmetallic product consisting essentially of Silicates and Aluminum-silicates of Calcium. Slag brings with it the advantage of the energy invested in the slag making. Grinding slag for cement replacement takes only 25 per cent of the energy needed to manufacture Portland cement. Using slag cement to replace a portion of Portland cement in a concrete mixture is a useful method to make concrete better and more consistent. Portland blast-furnace slag cement has a lighter color, better concrete workability, easier finish ability, higher compressive and flexural strength, lower permeability, improved resistance to aggressive chemicals and more consistent plastic and hardened consistency. It has a heat of hydration even lower than PPC and is generally used in construction of dams and similar massive constructions. Clinker 45% Blast furnace slag 50% Gypsum 5% 4. White Cement: White Portland cement has essentially the same properties as gray cement, except for color, which is a very important quality control issue in the industry. It is manufactured using fuel oil (instead of coal) and with iron oxide content below 0.4% to ensure whiteness. Special cooling technique is used. It is used to enhance aesthetic value, in tiles and for flooring. White cement is much more expensive than grey cement. 5. Specialized Cement: Oil Well Cement: is made from clinker with special additives to prevent any porosity. Rapid Hardening Portland cement: It is similar to OPC, except that it is ground much finer, so that on casting, the compressible strength increases rapidly. 5 Source. www.acclimited.com Major players in cement industry 1) Associated Cement Companies Ltd (ACC) ACC Limited is Indias foremost cement manufacturer with a countrywide network of factories and marketing offices. Established in 1936, ACC has been a pioneer and trend-setter in cement and concrete technology.[5] ACC manufactures the following types of cement, in addition to which, it provides Bulk Cement and Ready Mix Concrete. Ordinary Portland Cements: 43 Grade Cement (OPC 43 Grade), 53 Grade Cement Blended Cements: Fly-ash based Portland Pozzolana Cement, Portland Slag Cement Table No.1- ACC plants 2) Birla Corp Table No.2- Birla cement plants 3) UltraTech UltraTech Cement Limited has an annual capacity of 52 million tones. It manufactures and markets Ordinary Portland Cement, Portland Blast Furnace Slag Cement and Portland Pozzalana Cement. It also manufactures ready mix concrete (RMC). The company has 11 integrated plants, one white cement plant, one clinkerisation plant in UAE, 15 grinding units 11 in India, 2 in UAE, one in Bahrain and Bangladesh each and five terminals — four in India and one in Sri Lanka. UltraTech Cement is the countrys largest exporter of cement clinker. The export markets span countries around the Indian Ocean, Africa, Europe and the Middle East. UltraTechs subsidiaries are Dakshin Cements Limited, Harish Cements Limited, UltraTech Ceylinco (P) Limited and UltraTech Cement Middle East Investments Limited. [11] Table No.3- Ultratech cement plants The company has an annual capacity of 48.8 million tonnes, and manufactures and markets ordinary portland cement, portland blast furnace slag cement and portland pozzalana cement. 4) Ambuja Cements Ltd Ambuja Cements Ltd. (ACL) is one of the leading cement manufacturing companies in India. The Company, initially called Gujarat Ambuja Cements Ltd., was founded in 1983. The Company commenced cement production in 1986. The global cement major Holcim acquired management control of ACL in 2006. Holcim today holds little over 46% equity in ACL. The Company is currently known as Ambuja Cements Ltd. ACL has grown dynamically over the past decade. Its current cement capacity is about 25 million tones. The Company has five integrated cement manufacturing plants and eight cement grinding units across the country. ACL enjoys a reputation of being one of the most efficient cement manufacturers in the world. Its environment protection measures are on par with the finest in the country. It is one of the most profitable and innovative cement companies in India. [9] Table No.4- Ambuja cement plants 5) Jaiprakash Associates Limited Jaypee group is the 3rd largest cement producer in the country. The groups cement facilities are located in the Satna Cluster (U.P), which has one of the highest cement production growth rates in India. The group produces special blend of Portland Pozzolana Cement under the brand name ‘Jaypee Cement (PPC). Its Cement Division currently operates modern, computerized process control cement plants with an aggregate capacity of 21.30 MnTPA. The company is in the midst of capacity expansion of its cement business in Northern, Southern, Central, Eastern and Western parts of the country and is slated to be 37.55 MnTPA by FY12 (expected) with Captive Thermal Power Plants totaling 702MW.[7] Table No.5- Jaypee cement plants 6) Binani Cement Binani Cement Limited is the flagship subsidiary of Binani Industries Limited (BIL), representing the Braj Binani Group. The cement business started operations in 1997, in Sirohi District, Rajasthan. The Companys product portfolio includes Ordinary Portland Cement, Pozzolona Portland Cement and Ground Granulated Blast furnace Slag (GGBFS). [10] Binani Cement Ltd. produces cement of two grades: Grade 43 Grade 53 PPC (Portland Pozzolana Cement) The Binani Cement Plant is in Pindwara, District Sirohi, Rajasthan 2Source. http://www.ibef.org/industry/cement.aspx 3Source.http://www.indiainbusiness.nic.in/industry-infrastructure/industrial-sectors/Cement.htm 4Source. http://www.reportlinker.com/p0243979/Industry-Analysis-Cement.html About Lafarge Cement Lafarge is the leader in building materials; with a turnover of $15.88 billion in 2009. It has been in operation since way back in history in 1833; when it started as a limestone mining company. But as far as the Indian market goes, Lafarge actually began operations in 1999. And then began a slew of expansion plans in the Indian market; combined with a number of insightful, and at times, path breaking marketing initiatives. Lafarge currently has three cement plants in India: two integrated plants in the state of Chhattisgarh and a grinding station in Jharkhand. Total cement production capacity of Lafarge in the Indian market currently stands at around 5.5 million tons. Lafarge India produces different types of cements like Portland Slag Cement, Portland Pozzolana Cement. The company is a leading cement player in Eastern India. Its brands Lafarge Cement and Lafarge Concreto Cement enjoy high brand equity here and are amongst the highest priced brands. Lafarge is committed to the India n market and has firm plans to expand its capacity in India. Lafarge enjoys high brand equity through its different brands; Lafarge Concreto, Lafarge Duragard and Lafarge Cement Lafarge Concreto Lafarge Concreto has been launched by Lafarge to meet the need of homebuilders in India for truly premium all-purpose cement. Concreto was developed in Lafarges state-of-the art laboratories, which are extensively networked with its Central Research Institute in France. The company has leveraged its combined know-how of more than 170 years and its experience across 75 countries to develop this unique product. Concreto is a specially engineered, premium quality ‘all purpose cement. It can be used for varied applications like roofing, foundations, beams, columns, plastering and brickwork. It is specially formulated to provide a denser concrete mix than normal cements. Concreto is characterized by: High ultimate strength due to the addition of highly reactive silica containing more than 95% glass content. Enhanced durability due to optimum pore refinement and consequently denser concrete matrix this improves the impermeability of the concrete. Exceptionally high resistance to chemical attack (sulphates and acids). Protects reinforcement from corrosion. Reduction of structural cracks due to lower heat of hydration than ordinary cements. Low heat of hydration and higher resistance against alkali-reactive aggregates. Cement Plants Lafarge currently hasfour cement plants in India: two integrated plants in the state of Chhattisgarh,onegrinding station each in Jharkhand West Bengal. Total cement production capacity of Lafarge in the Indian market currently stands at around 6.5 million tons. Table No.6- Lafarge cement plants Segmentation Cement is a bulk commodity so the industry is mainly product based. Segmentation is based on its various products i.e. Portland pozzolona cement, quick hardening cement and ready mix cement. Business to business (B2B) Cement industry deals with real estate, construction companies and other institution. For example Real estate sector Business to consumer (B2C) Cement industry deals with individual customers. For example Individual home builders Industry focuses on relationship approach, so as to build and maintain trust centered relationship. The cement Industry is mostly done through mass marketing, as it doesnt have any customized product for any specific group of customers. Marketing Mix The 4 Ps of marketing mix comprises of: Product Place Price Promotion Figure No.2 Marketing Mix 1) Product Cement industry has various ranges of products. For example: 2

Friday, January 17, 2020

Critical Discussion on Watson’s and Skinner’s Versions of Behaviourism Essay

Behaviourism concept emerged at a period when the societal disarticulation as a result of speedy industrialization of American society needed novel approaches of social organization. This was to act as a replacement to Victorian mores of minute-town rural lifestyle (Wightman & Kloppenberg 1995, p. 68). At this time, positivists like Walter Lippmann invited psychologists to assist devise approaches, and the lately recognized science of psychology, enthusiastic to signify its position as an autonomous discipline, responded by assertively endorsing itself in terms of societal utility (Wightman & Kloppenberg 1995, p. 68). That said, behaviourism premise emanated from the work of an American psychologist John B. Watson. He did assert that psychology as a discipline was never concerned with human mind or consciousness, but rather concerned with just behaviour. This way, Watson claimed that humans could be examined, studied or evaluated impartially just like apes and rats (Cohen 1987, p. 71). Behaviourism according to Watson’s version was a stab to shun the complexities of trying to study human consciousness by limiting scientific attention to evident, overt or blatant behaviour. This version was coupled with a pivotal ambition to put in place much more thorough ways or methods to experimental research as well as report writing. Thus, the key task of psychology was none other than recognition of laws governing the link between behavioural responses and environmental stimuli, and psychology was cast as an attachment to physiology (Richards 2009, p. 35). In this way, Watson believed that psychology would provide knowledge that could be utilized to the prediction as well as control of behaviour. Therefore, his version of classical behaviourism did possess several distinct characteristics, such as: †¢ It was tremendously environmentalist †¢ Its practical vocabulary was mainly limited to not many non-mentalistic terms †¢ Its explanations were exceedingly reductionist, and †¢ The version was majorly concerned with investigational methodology (Richards 2009, p. 35). In the early 1920s, Watson assimilated the concepts of Ivan Pavlov, a Russian psychologist and included Pavlov’s ideas of reinforcement and conditioning as key theoretical notions to his classical behaviourism version. Pavlov had done a number of studies on the animal’s responses to environmental conditioning. In his best triumphant experiment, he did ring a bell as he took a number of meals to some dogs. In doing so, each and every time dogs did hear the bell ringing they knew pretty well that a meal was ready, and would start salivating (DeMar 1989, p. 1). On one instance, Pavlov did ring the bell devoid of taking food, but the dogs continued salivating since they had been habituated, conditioned or trained to salivate each time they hear a bell ringing. Watson asserted in his behaviourism version that humans responded to environmental stimuli just in the similar way (DeMar 1989, p. 1). However, Watson’s classical behaviourism was regarded too crude, he himself did refrain from academia after a divorce scandal. In his wake, several neo-behaviourists, including B. F. Skinner, Clark L. Hull and Ernest R. Hilgard took over the doctrine in an array of directions. On a different perspective, the well-known architect of a radical or less mechanistic behaviourism version was B. F. Skinner, whose premises of operant conditioning did attest potent enough to be utilized in a number of settings (Wightman & Kloppenberg 1995, p. 68). At times grounded in stylish mathematical learning theories, but much more frequently established on instinctive rules of thumb, behavioural techniques were used in psychotherapy, medicine, education, advertising, business and management of mental hospitals and prisons. Given its predictable comparing of lower animals to humans, together with its firm permeation into such conventionally humanist territories as the curative education and art, it’s doubtless that Skinner’s version of radical behaviourism has long provoked controversy (Wightman & Kloppenberg 1995, p. 68). What’s more, today’s behaviourism is associated with B. F. Skinner, who attained his reputation as a radical behaviourist by experimenting Watson’s assertions in the laboratory. His laboratory experiments coupled with a number of researches led him to snub Watson’s exclusive allegations on conditioning and reflexes. Skinner avowed that humans not only respond to their surroundings, but operate on their surroundings to give rise to explicit consequences (Skinner, Catania & Harnad 1988, p. 3). Furthermore, Skinner came up with the ‘operant conditioning’ theory, the notion that human behave the way they do as this sort of behaviour has had explicit effects long-ago. For instance, if a boy kisses a girl when she gives him flowers, then the girl will be expected to come with flowers when she wants a kiss from him. Thus, the girl will be acting in anticipation of specific reward. Contrary to Watson, Skinner rejected the idea that feelings or the human mind play a part in determining behaviour. He instead insisted that an individual experience of reinforcements determines his or her behaviour (Skinner, Catania & Harnad 1988, p. 10). Therefore, according to radical behaviourism version, one of Skinner’s objective was to shape humans’ behaviour in away to respond in a much more socially tolerable way. In his operant conditioning theory he was absolutely clear that his theory ought to be applied to guide human behaviour (Shaffer 2005, p. 45). Moreover, Skinner’s experimental analysis of human or general behaviour has resulted in an effectual, effective and efficient technology, pertinent to psychotherapy, education, as well as the design of cultural practices generally (Shaffer 2005, p. 46). In conclusion, the ethical effects of both Watson’s and Skinner’s versions of behaviourism are immense. An individual is stripped off his or her freedom, dignity, responsibility and reduced to a merely natal being, to be ‘shaped’ by behaviourists who encompass the ability to apply the tools of behaviourism efficiently. Bibliography Cohen, D. (1987). Behaviorism, Oxford Companion to Mind, Richard, L. , ed. NY; Oxford University Press. DeMar, G. (1989). Behaviorism. [Online] available < http://www. forerunner. com/forerunner/X0497_DeMar_-_Behaviorism. html> Richards, G. (2009). Psychology, key concepts. Milton Park; Routledge. Shaffer, D. (2005). Social & personality development. Belmont; Walworth. Skinner, B. , Catania, C. , & Harnad, S. (1988). Selection of behaviour, operant behaviourism of Burrhus Frederic Skinner. Melbourne; Cambridge Syndicate Press. Wightman, R. , & Kloppenberg, J. (1995). A companion to American thought. Massachusetts; Blackwell.

Thursday, January 9, 2020

Pros and Cons of Planting Mimosa in Your Yard

Albizia julibrissin, also called silk tree, was introduced into North America from China where it is a native species. The tree along with its  silk-like flower arrived in North America in 1745 and was rapidly planted  and cultivated for use as an ornamental. Mimosa is still planted as an ornamental because of its fragrant and showy flowers but has escaped into the forest and now considered an invasive exotic.  Mimosas ability to grow and reproduce along roadways and disturbed areas and to establish after escaping from cultivation is a major problem.  Mimosa is considered an exotic invasive tree. The Beautiful  Mimosa Flower and Leaf Silk tree has showy and fragrant pink flowers that are just over an inch long. These lovely pink flowers resemble pompoms, all of which are arranged in panicles at the ends of branches. These beautiful flowers appear in abundance from late April to early July creating a spectacular sight that enhances its popularity. These flowers are the perfect color  pink, they have a pleasant fragrance and are very attractive during  spring and summer flowering. They can also be a mess on property under the tree. The abundant  fern-like leaf also adds a bit of magic and is unlike many, if any, of the North American native trees. These unique leaves make Mimosa popular to use as a terrace or patio tree for its light-filtering effect with dappled shade and a tropical effect. Its deciduous (loses its leaves when dormant) nature allows the sun to warm during cold winters. These leaves are finely divided, 5-8 inches long by about 3-4 inches wide, and alternate along the stems. Growing Mimosa Mimosa grows best in full sun locations and is not peculiar to any particular soil type. It does have a low  tolerance for salt and grows well in acid or alkaline soil. Mimosa is drought tolerant but will have a deeper green color and more lush appearance when given adequate moisture. The tree lives on dry-to-wet sites and tends to spread along stream banks. It prefers open conditions but can persist in the shade. You will seldom find the tree in forests with full canopy cover, or at higher elevations where cold hardiness is a limiting factor.   Why You Should Not Plant Mimosa Mimosa is short lived and very messy. It, in a very short time, shades large areas in the landscape which inhibit  sun-loving shrubs and grasses. Seed pods litter both the tree and the ground, and the tree is considered an invasive species in  North America. The seeds readily germinate and seedlings can cover your lawn and the surrounding area.  The mimosa flower, to be honest, is beautiful but if the tree is shading outside property or over automobiles, you will have a major annual cleaning problem through the flowering season. The wood of mimosa is very brittle and weak and the multiple spreading branches are prone to breakage. This breakage is a major factor in its limited ability to live a long life. In addition to the breakage, the tree attracts webworm and vascular wilt which leads to an early demise. Typically, most of the root system grows from only two or three large-diameter roots originating at the base of the trunk. These can raise walks and patios as they grow in diameter and make for poor transplanting success as the tree grows larger. Redeeming Features Mimosa is a handsome tree with beautiful silk-like flowers.Mimosa is tolerant of drought and alkaline soils.

Wednesday, January 1, 2020

Joy Luck Club Themes Essay - 1046 Words

One of the heaviest themes used in the novel, â€Å"The Joy Luck Club†, is immigration. Immigration is mainly mentioned during the times of the four mothers. Each mother had come from china because the Japanese were causing damage and destruction across China. This is very like the article named, â€Å"U.S. Appetite for Mexico’s Drugs Fuels Illegal Immigration.†, about immigrants coming from Mexico into the U.S., due to all the drug trafficking because of the cartel in Mexico and the multiple border states across the U.S... the immigration in the novel is very like the immigration from Mexico due to the cartel. While the Japanese in the novel are destroying cities and homes, taking over china, and causing the Chinese to move out of their country,†¦show more content†¦Not all but a handful of Hispanic immigrants are criminals along with the cartel to make money and easily survive as an immigrant in the U.S. In the novel, the mothers were mainly stay at ho me moms who took care and fed the children while the men went out to work for the money. It much easier now as an immigrant to get into crime as it was before because there are much more options that pay large amounts of cash for those willing to take the job. The women in the novel didn’t have lives of crime as easily accessible to them as it is now. Immigration is a very problematic and debatable topic in many ways. Its isn’t easy being an immigrant no matter what country you come from or where you settle. The novel shares stories of Chinese immigrants and the article shares how it is as a Hispanic immigrant. Although being very differing culture, they are still share many similarities. Website used: https://www.nytimes.com/2017/04/04/us/politics/us-appetite-for-mexicos-drugs-fuels-illegal-immigration.html?mcubz=1 Word count: 532 In the novel, â€Å"The Joy Luck Club†, the moms make many decisions that they think are best but aren’t very favored by the children, especially their daughters. Much like an article called, â€Å"A heartache of an immigrant family†, Where it talks of a family that was constantly torn because one mother decided it’d be best if she left her children forShow MoreRelatedThe Theme Of Immigration In The Joy Luck Club1665 Words   |  7 PagesOne of the strongest themes in â€Å"The Joy Luck Club† is the theme of immigration. Immigration is important in the book as well as in today’s world. I found an article detailing the experience of a family of immigrants from the Soviet Union called â€Å"My Immigrant Experience† which reminded me of a story from â€Å"The Joy Luck Club† called â€Å"Double Face.† The article is written by the son of a family from the Soviet Union who moved to the United States looking for freedom and opportunity. When they gotRead MoreTheme Of Immigration In The Joy Luck Club862 Words   |  4 PagesAn important theme recognized throughout the entire novel of The Joy Luck Club by Amy Tan would be immigration. Immigration is basically the foundation of the story and a news article that I found, Trump proposal a good start on immigration by Alice Stewart on CNN, published on August 5th, 2017. The article explains President Trump, along with Senator Tom Cotton and David Perdue, have planned out a method to curb legal immigration. Specifically, their plan is called the Reforming American ImmigrationRead More History, Culture and Identity of Mothers and Daughters in Amy Tan’s The Joy Luck Club1395 Words   |  6 PagesHistory, Culture and Identity of Mothers and Daughters in Amy Tan’s The Joy Luck Club   Ã‚  Ã‚   Amy Tan’s The Joy Luck Club is a novel that deals with many controversial issues. These issues unfold in her stories about four Chinese mothers and their American raised daughters. The novel begins with the mothers talking about their own childhood’s and the relationship that they had with their mothers. Then it focuses on the daughters and how they were raised, then to the daughters current lives, andRead MoreConflicts Resolved in the Joy Luck Club1442 Words   |  6 PagesAmy Tan’s novel, The Joy Luck Club. The desire to find ones true identity, along with the reconciliation of their Chinese culture and their American surroundings, is a largely significant conflict among the characters of the novel. In the discovery of ones individuality develops a plethora of conflicts involving the theme of a lack of communication and misinterpretation of one another. Although, as time progresses, the various conflicts of the characters in The Joy Luck Club tha t pose major threatsRead MoreJoy Luck Club Analysis981 Words   |  4 Pagesas well.† (Tan 213). The Joy Luck club is a book containing sixteen stories told by four mother-daughter pairs, as well as four anecdotes about no particular character. The mothers are all Chinese Immigrants. Each mothers story details their experiences in China, while the daughters talk about life in America. The exception to this is with the Woo family, where the mother, Suyuan, has passed away, and the daughter, June, tells her stories for her. In ‘The Joy Luck Club’, Amy Tan uses the storiesRead More Chinese and American Cultures Essay example4350 Words   |  18 Pagesculture, it serves as the backdrop for the disorientation that occurs between generations. In their novels, Tan and Jen pinpoint the cause of this unbalance in the active dismissal of Chinese mothers by their Chinese-American children. In The Joy Luck Club, Amy Tan calls close attention to the idea of unrealization and forgetfulness. Through these two factors, Tan attempts to explain displacement on the pasts of both mothers and daughters. The daughters, we find, are lost and wandering, and the mothersRead MoreThe Age Of Six, By Amy Tan1816 Words   |  8 Pagesmother was not happy and didn’t speak to her for six months. The silence and separation were difficult for both of them. However, these mother-daughter conflicts soon made its way and settled into some of Amy Tan’s bestselling books, like The Joy Luck Club. In 1976, Amy suffered another tragic loss, her friend, Pete. He had inspired her to leave the doctoral program before she was done and focus on her dream of becoming a successful writer. She began spending nights and nights writing, pouringRead More The American Dream in Of Mice and Men, The Great Gatsby, Two Kinds, and Sophistication1537 Words   |  7 Pagesthe American Dream has been around forever and is often the underlying theme in many pieces of American literature. The theme of the American is especially presented in Of Mice and Men written by John Steinbeck, The Great Gatsby by F. Scott Fitzgerald, Two Kinds writer by Amy Tan, and in â€Å"Sophistication† by Sherwood Anderson. nbsp;nbsp;nbsp;nbsp;nbsp;The theme of the American Dream is presented in Of Mice and Men. The theme is particularly expressed through and around the characters of GeorgeRead MoreThe Evolution of Self in Asian-American Women in the Us (Joy Luck Club)4993 Words   |  20 PagesEssay 2-The Evolution of Self in Asian-American Women in the US The conflict of a typical mother/daughter relationship exists in many cultures. This conflict for many Asian-American women was further exasperated as these women were forced to also deal with adjusting as first, second, and third generation Americans in a sometimes unwelcome society. As a child, Japanese-American Janice Mirikitani, was interned, along with her mother, at a â€Å"work relocation camp† during 1941in Rohwer, Arkansas (AmericansRead MoreHuman Oppressiveness in Two Kinds and AP Essay2357 Words   |  10 PagesAmerican culture. In contrasting these two perspectives, we see that while our characters have had differing experiences, they both, at the end, have been guided by their societal structure (e.g. â€Å"oppressive force†) as a whole. In the biographical essay â€Å"Amy Tan† by Karen Stein, she mentions how Tan’s parents pressured her to be both medical physician and pianist. She grew up around California, moving frequently. At fifteen, Amy’s father passed away. This was when her mother, Daisy, took her children

Tuesday, December 24, 2019

Essay about The Fall of the Roman Empire - 1275 Words

The Fall of the Roman Empire A reason that leads to Romes inability to remain self-sustaining as an Empire was its lack of technology. Technological advance did not increase at a rate proportional to the increase of the people per square mile. This lead to the inability of the Romans to become self-sustaining. Once again the slave trade was a reason that their technology levels failed to increase. The bulk of work done in the Roman Empire was always carried out by the slaves. This provided very little need or incentive for new discoveries. By neglecting the important technological advance, there was no increase in the efficiency of running Rome. Therefore, it was left behind from the start. What then started out small grew to†¦show more content†¦The enraged public rejected his authority, and his liberality (Gibbon-1776-pg. 94). But we can never be absolutely sure of the reasons. It could have been something like the lead pipes used in their aqueducts or even an evolution of human society to the next l evel. Another aspect for the Roman Empires decline and eventual fall was the dwindling of the Roman Empires economic might. This affected nearly every aspect of Roman life, from the decline of the population to the lack of maintenance of foundation. Between 218 AD and 268 AD, there were about fifty different Emperors (Grant-1978-pg.363). There were also some military aspects that led to their demise and because people became disinterested in joining the Roman army Rome was left unprotected against all of their enemies. That, in turn, was caused by the army’s lack of respect for the autocratic power of the Emperor (Grant-1990-pg.60). This outcome caused deterioration in the economy, which was the lack of circulating currency in the Western Empire. Two reasons for the lack of funds were wholesale stock piling of bullion by Roman citizens, and the widespread looting of the Roman treasury by the barbarians. These two factors, combined with the massive trade deficit with Eastern R egions of the Empire extinguished the growth of wealth in the west. The changing rainfall patterns and climate in the Mediterranean began to alternate annually between hot droughts and cold rainy seasons. This decreased the number of cropsShow MoreRelatedFall of the Roman Empire1288 Words   |  6 PagesThe Pax Romana was a two hundred year time period where the Romans had peace and prosperity under Augustus. The Roman empire started to decline at the end of the prevail of the last five emperors, Marcus Aurelius in 161-180 A.D. The rulers in the next century had no idea how to deal with the problems the empire was having. There was many reasons to the fall of the Roman Empire but three stood out the most. The preliminary reason was the economy begins to decline. The alternative reasoning was RomeRead MoreThe Fall Of The Roman Empire1537 Words   |  7 PagesAncient Rome was an empire so dominant, wealthy and economically- stable which came to a dramatic fall in the period of 250AD - 500AD. Ancient Rome faced unexplained unfortunate events which crumbled the Great Empire from the affluent empire to a impoverished society. For centuries historians have timelessly theorised and analysed many debates and research in relation to the Fall of the Roman Empire. What really caused the predominate Roman Empire to fall? Did Rome fall naturally? Was disease, suchRead MoreFall of the Roman Empire758 Words   |  4 PagesTaylor Davino Professor Horsley HIS 126 3 March 2010 The fall of the Roman Empire Political, economic and social aspects were all involved in the fall of the Roman Empire. In 395 A.D., Rome was divided into two empires, with one capital in Rome and the other in Constantinople. During that time, the western Roman Empire was being invaded by barbarian tribes from the North. In 410, the Visigoth tribe succeeded in conquering the western capital in Rome. In 476, the western EmperorRead MoreThe Fall Of The Roman Empire1419 Words   |  6 PagesThe Roman Empire was a powerful governing body of extensive political and social structures throughout western civilization. How did this empire fall and were internal factories responsible? Slow occurrences in succession to one another led to the fall of the empire rather than one single event. The fall of the Roman Empire was a combination of both internal and external pressures, not just one, leading up to the complete decay of the cities—Rome and Constantinople. However, one could argue how oneRead MoreThe Fall Of Ro man Empire1185 Words   |  5 PagesThe Fall of Roman Empire Roman Empire was considered as one of the most influential and dominant Empire in the history that has ever existed. â€Å"The Roman Empire at its zenith in the period of the Principate (roughly, 27 BC to AD 235) covered vast tracts of three continents, Europe, Africa, and Asia† (Garnsey). It was an ancient, modern Empire, and it supported anyone who made discoveries and technological improvements. The Empire was the strongest governing body in the Mediterranean. If the RomanRead MoreThe Fall Of The Roman Empire1440 Words   |  6 PagesSophie Loren Plays a Leading Role in the Fall of the Roman Empire? The reason for the fall of the Roman Empire is a controversial topic under much historical debate. How did such a great empire, known for being one of the largest that lasted over a millennium, fall? The Roman Empire transitioned from a republic to an empire in 31 BCE. Augustus Caesar was the first emperor. He created harmony in Rome, but not in calendars as he added August as the eighth month to follow July, which was named afterRead MoreFall of Roman Empire1175 Words   |  5 PagesThe Fall of the Roman Empire The Ancient Roman empire was one of the most prominent and successful societies of its time period. By the end of their reign, the Romans had conquered almost all of the Mediterranean including parts of present day Europe, Asia, and Africa. Rome was at its strongest during the rule of Augustus Caesar, this time was known as the â€Å"Pax Romana† or Roman peace. It wasn’t until later, when Emperor Trajan took over in about 98 C.E. that the Empire reached its peak. AfterRead MoreThe Fall of the Roman Empire609 Words   |  3 PagesThe Fall of the Roman Empire There are adherents to single factors, but more people think Rome fell because of a combination of such factors as Christianity, and economy, and military problems. Even the rise of Islam is proposed as the reason for Romes fall, by some who think the Fall of Rome happened at Constantinople in the 15th Century. Most people think it occurred during the fifth century, after the western division of the empire. There were several reasons for the fall of the Roman EmpireRead MoreThe Fall Of The Roman Empire1438 Words   |  6 PagesThe Roman Empire was one of the most powerful empires in the history of mankind. In 476 CE Odoacer defeated Romulus Augustus to capture Rome; most historians agree that this was the official end of the Western Roman Empire. There is much debate on how exactly Rome declined and eventually fell. The fall of Rome was a long process that took place over many centuries. There are five main schools of thought on why Rome fell. First, Christianity, offered by Edward Gibbons; He suggests that ChristianityRead MoreThe Fall Of The Roman Empire1495 Words   |  6 PagesFor a long period of time, the debate about the cause of the fall of the Roman Empire has been a popular topic amongst historians. Most of these historians look at the issue from a standpoint that accepts that there were most likely several causes. The main root of the issue is whether or not these causes were internal or external. Some historians even go more in depth and try to hypothesize what the internal or external causes were. In fact, Adrian Goldsworthy and Peter Heather do just this when

Sunday, December 15, 2019

Types of Power in a Negotiation Free Essays

What are the five types of power? Referent- power that comes from admiration or respect from others subject to such power Reward- power that comes from using rewards as a way to get things accomplished Legitimate- having a title that grants power, such as CEO Expert- power that comes from having supreme knowledge of the subject Coercive – using punishment as a way to get things done Consider a negotiation with which you are familiar. What parties were identified? Who had power or influence? Explain why. I personally don’t find myself negotiating through situations on a daily basis, my work environment is very fast-paced and we usually make decisions very quickly. We will write a custom essay sample on Types of Power in a Negotiation or any similar topic only for you Order Now But I can definitely see these types of power struggles in a family situation or even a marriage. Personally I know I have used the reward and coercive powers to get my kids to do things. Being a parent also gives that legitimate power, I am MOM therefore what I say goes. Based on your experience with a negotiation, how does having one or more of the five types of power affect the dynamics of the negotiation? I would have to say that at work our team Leader beyond having legitimate power, he also has referent and expert power. During department meetings to discuss methods to improve our efficiency we all give our feedback and go back and forth with our ideas. It is his knowledge of the company and years of experience that usually provide the most efficient approach to improving our dept. Having the respect from everyone in the department as well as other co-workers initiates the negotiation towards a productive solution. How to cite Types of Power in a Negotiation, Papers

Saturday, December 7, 2019

Profitability Bakery Firms In Ebonyi State -Myassignmenthelp.Com

Question: Discuss About The Profitability Bakery Firms In Ebonyi State? Answer: Introducation Coles Bakery has been the proud winner of around 30 awards in the year 2014 according to the Royal Melbourne and Royal Hobart Fine Food Award. They have products ranging from stone baked Turkish bread to that of Light Rye Sourdough. Coles supermarket also sells Quinoa Pane Di Casa Rolls that is made out of 100 % flour. The products have no artificial additives or that of preservatives (Coles.com.au, 2018). They can be found at various stores that marketing them easily available to the customers. The pricing of Coles Bakery Loaves (600 g-680 g) has been dropped from that of $1.90 to the price of $ 1.80 so that they can easily be bought by people belonging to the lower strata of population. The pricing of banana bread along with that of cake loaves will be reduced by around 10 % to that of $ 5 each (Grimmer, 2017). The prices of branded products will also be decreased and Tip Top Raisin Toast Bread; price will be dropped to $ 3.50. The price of 500 gram Tip Top Caf Brioche Fruit Toast will be dropped to $4 and it will help the customers in saving around 30 percent. The marketing strategy of Coles Bakery revolves around that of lowering prices. It makes use of taglines like why pay more and Extra Value for you and me in order to cater to a wide range of consumers and increase the value that the customers get after shopping for the Coles Bakery. Coles Bakery made use of an interactive campaign in which the customers were asked about the reason for shopping at Coles and the responses of the customers were recorded. Coles also makes use of discount and various promotion schemes in order to attract customers (Uguru, Nnachi, Nkwagu, 2015). The reward program of Coles Bakery is one of the largest within Australia and there are around 5.5 million active users of the reward program. Most of the Coles Bakery Products are sources from that of Australian suppliers and 85 % of the total of bakery offer is made in Australia. Coles fosters close relationship with that of key primary industry producer. Coles boasts of Australia first sourcing policy that makes it popular among the local population. It also holds Meet the Buyer event throughout that of Australia that can help in attracting the local producers (Sinha Sheth, 2017). The vision of Coles Bakery is to build a team that can deliver supply chain excellence to all the customers. They made a new model in which the way of working with that of supply partners was crucial. A new Demand Team was brought in who can help in driving the forecasts and that of planning. Coles Bakery has created the Coles Nurture Fund (CNF) in order to provide help to the small Australian food producers for the purpose of innovation of their business. Coles Nurture Fund will be instrumental in allocating a $ 50 million over a period of five years in interest free loans that can help in the developing of new technologies. In the year 2015, Coles established a two year contract with that of Bundaberg Sugar that helped in supplying 20, 000 tones of sugar within a year. The private label sugar of Coles will now be 100 % grown in Australia. Coles prides itself in building long-term partnership with that of the suppliers (Armstrong, Adam, Denize, Kotler, 2014). The Coles Supplier Charter has been launched that lays out clearly in front of the suppliers regarding what the suppliers can expect after working with that of Coles. The Coles Supplier Charter refers to a seven point formal commitment that helps in sealing good faith with that of the suppliers. Coles is a superstore hence the customer relations are of crucial importance. The employees of Coles who work in the bakery sector are trained on continuous basis so that they can interact with the customers in the right manner and provide them with important information that can compel them to buy the product. Coles provides the employees with freedom so that they are pro-active and they find different ways that can increase the value of the bakery products in the eyes of the customer (Porral Stanton, 2017). The in-store experience of Coles bakery adds a new dimension to the shopping experience. Coles is a pioneer in the arena of providing leading customer service. Coles Bakery has also designed different programs for the employees like that of Retail Leaders Program and that of First Steps Program. The Coles Bakery Online has made the process of buying the products a lot easier. People can purchase the products whenever they want from the comfort of home. Coles wants to be known for its brand of fresh bread and will build more number of in-house bakery. A large number of stores will include bakery and it makes a plan of offering baked bread that is fresh at each of the stores. Streamlining of the process is made use of by Coles Bakery in order to cut the cost that can add value to that of the customer (Armstrong, Kotler, Harker, Brennan, 2015). Deploying that of mobile handhelds in the supply chain can give rise to multiple benefits that includes that of cutting the cost along with saving staff hours. The hand held device helped in meeting the needs that included that of signature capture and that of compatibility. When the bakery staff got the orders via email, the information could be entered in the accounting software of the route. Physical Evidence The new look of the stores features a Coles Kitchen that helps the shoppers in selecting from a wide range of takeaway options like that of fresh sandwich along with that of baguettes and sushi. Coles Bakery also has a huge range of the artisan breads. Lavazza coffee that is made in Barista is available at that of Coles Bakery and the stores also have new Coles patisseries that are sourced from that of Marrickville-based bakery (Brown, 2015). Coles Broadway is known for having a fresh juice bar. The Coles Bakery segment also has facilities for that of the elderly along with that of the disabled customers. They have wheelchair trolley in the majority of the stores in order to cater to the needs of the customers who are suffering from disability. Evaluation of the 8 Ps of marketing The Turkish Bread of Coles Bakery along with that of Light Rye Sourdough are products that are greatly favoured by the consumers. They help in attracting a large number of consumers because of their distinctive topping and glaze. The distinct flavour of the bakery helps in setting them apart from that of the competitors. The Coles Bakery Loaves are reasonable in price and people from low income groups do not hesitate in buying the products from that of Coles Bakery. The reduction in pricing has helped in increasing the consumer base of the products. Banana bread and that of cake loaves has undergone reduction in pricing and their prices make them greatly sought after products of Coles Bakery (Chuang Hu, 2017). Interesting taglines of Coles Bakery like that of why pay more helps in making the products endearing to the consumers. Interactive campaigns are held in which the customers are asked regarding why the products are favourite among the customers. The recorded responses are late r aired via Coles Bakery Online that highlights the distinguishing aspects of Coles Bakery. The Australia first sourcing policy of Coles Bakery has made it a hugely coveted brand among the Australians. Coles Bakery also holds Meet The Buyer event that helps in attracting the attention of the local producers. The Coles Nurture Fund is of increasing help for the local producers for the creation of new innovations. It helps them in bringing forth new technology that can make the products superior as compared to products of other supermarkets (Mokhtar, 2015). The two year contract with that of Bundaberg Sugar has increased the profitability of Coles Bakery. Different programs for the employees like that of Retail Leaders Program and that of First Steps Program enlightens the employees about the correct methods of marketing that can draw a large number of customers. The online service of Coles Bakery is greatly favoured by the buyers as the Australian consumers find it extremely convenient and they can purchase the products of their own volition from anywhere. The fresh products will be delivered to them very quickly and the customers will be able to enjoy the fresh products. Mobile handhelds used within the supply chain of Coles Bakery is of immense benefit in reducing the working hours of the staff (Mylan, Geels, Gee, McMeekin, Foster, 2015). Recommendations for each of the 8Ps Product Gluten free products that cater to the needs of the healthy customer The products should be delicious and it should be certified gluten free by that of the Gluten Intolerance Group of Australia Price Coles Bakery Loaves should be reduced further to that of $ 1.50 The price of Caf Brioche Fruit Toast should be dropped to $ 3. Promotion The local employees should be provided with special promotion like that of cupcake contest. Questions can be asked in relation to baking and after successfully being able to answer they can be treated with a free cupcake. It can provide dessert for an event that can help in increasing the popularity of the Coles Bakery Distribution Coles Bakery can collaborate with that of Dematic Supply Chain that can help in optimising the supply chain and increase the productivity of their business Partnership Coles Bakery can partner with that of Mackies that pioneers in manufacturing and having solutions for bakery and that of restaurants People The bakery supervisor should have a certificate in Foodservice Management that can help him in producing superior quality of food After every month the performance of the employees of Coles Bakery should be assessed Process Coles Bakery should make use of a wireless sensor that can warn the technical employees when a specific area in that of the bakery becomes warm or cold Physical Evidence The new stores of Coles Bakery should feature a design that is updated and have open ceilings Natural lighting can be made use of to beautify the interior of Coles Bakery Contemporary Issues affecting Coles Bakery Corporate Social Responsibility In the year 2013, on Australian Day Coles was instrumental in announcing the program of Red Kite that was a cancer charity fund supporting children. It raised $5 million for that of Red Kite that was funded by taking recourse to a 5 percent donation in relation to the sale of each loaf of Coles Brand Bread. Coles have provided support to that of Cancer Council Daffodil Day over a period of eighteen years. The money that was raised went to the Cancer Council Helpline. More than that of 7500 schools took part in the Coles Sports for the program of schools. Coles along with that of Robins Foods came together in order to foster the indigenous enterprise (Lee Vachon, 2016). Ten cent from the sale of the products of Coles supermarket goes to that of Coles Indigenous Food Fund. It invested in the horticultural products like that of commercial planting of that of bush tomato within the region of Central Australia. The Coles Indigenous Food Fund came into existence in the year 2001. It was established in order to promote that of native bush food. It helped in supporting the indigenous enterprise. The Fund helped in promoting that of native bush food and was instrumental in supporting the development of that of indigenous business. Investment was made in the arena of Acti-sol organic fertiliser for serving the purpose of bush tomato growers (Hanssens, Pauwels, Srinivasan, Vanhuele, Yildirim, 2014). They were able to improve the yield from that of half kilogram each plant to that of three kilograms. Coles has played a pivotal role in developing the Outback Spirit supply chain that is indigenous in order to boost purchase of that of Australian native bush food. Coles has partnered with that of Bravery Trust in order to provide support to that of the current along with former member of that of the Australian Defence Force. In the year 2014, Coles raised $ 5 million for that of the Trust (Coles.com.au, 2018). The generosity of the customers helped in raising a sum of more than $ 5.2 million over a period of three years. It helped in providing financial assistance for the food along with utilities of the Australian Defence Force. Environmental Concerns Coles wants the consumers to use the reusable bags and it was instrumental in donating 5 cents to that of Junior Land care after the selling of shopping bags. The funds that were raised helped in supporting a garden grants program for that of the schools. It encouraged the students in learning more about the environment. Coles was instrumental in supporting Guide Dogs Australia by collecting the dogs instore (Fan, Lau, Zhao, 2015). It provided useful service in training the guide dogs across that of Australia. Coles recycled around 60 % of all the waste that included that of cardboard and metal. It is also an illustrious member of that of Australian Packaging Covenant that sets guidelines relating to packaging (Patil Bach, 2017). Bottled Spring Water was produced by that of Mountain H20 that is 40 % lighter on account of innovative bottling process. Ethical Concerns In the year 2011, Coles established partnership with that of the Department of Education and Workplace Relations in order to boost indigenous team members who are providing valuable service in Coles. Coles has been successful in funding 405 new roles and has been instrumental in providing a support program. It also initiated a program that helped in phasing out sow stalls because the customers in the modern age are conscious of welfare issues relating to pig farming (Bahadir, Bharadwaj, Srivastava, 2015). Coles is reputed for being the first supermarket that has adopted the eco Plastic technology in relation to the meat trays that are used for that of pre-packaged beef. The trays have been designed by that of Plantic Technologies that contain 80 % of the renewable content. It makes use of 25 % less energy as compared to that of conventional plastic. Coles provides opportunity for green bag recycling for that of the customers (Aras, Syam, Jasruddin, Akib, Haris, 2017). Redcycle is a recycling program that is supermarket-based that provides opportunity to the customers to collect empty bread bag along with plastic and bring them to the nearest drop off point of Coles (Bahadir, Bharadwaj, Srivastava, 2015). They are afterwards delivered to the manufacturing partner called Replas where they are turned into that of outdoor furniture for the primary schools of Australia. Advance in Technology Technology has affected Coles Supermarket to a great extent. It was instrumental in launching of an online technology system that has helped in supporting the online shoppers and has led to the growth of Coles Bakery. Coles bakery is growing more than that of 20 % within a year on account of the changes in technology within an organization (Aras, Syam, Jasruddin, Akib, Haris, 2017). The IBIS World Research has clearly shown that the online bakery sector of Australia is considerably small however it is growing at a rapid pace and it has registered 15.3 % growth in the previous five years. Globalisation Globalization has helped in the raising of the Coles Bakery within the market. Globalization refers to the process of abroad integration that result in interchanges of the products and ideas. Retail along with consumer service companies have started business within Australia that have affected the business model of Coles (Armstrong, Adam, Denize, Kotler, 2014). They provide high quality product of low prices that is negative for the development of Coles. The pricing of Coles has to be evaluated so that it can survive in the competitive market of Australia. References Aras, M., Syam, H., Jasruddin, J., Akib, H., Haris, H. (2017). The Effect of Service Marketing Mix on Consumer Decision Making. In International Conference on Education, Science, Art and Technology. 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